If you, or someone you know, is experiencing the menopause and wants help with managing your/their symptoms and to understand how you/they may be affected, please watch this helpful webinar developed by Dr Kathryn Patrick a local Somerset GP recorded in March 2023. The webinar is also available in sign language for those who are hard of hearing - this was recorded in October 2022.
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This is a new initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area. Practices working together to deliver extended access to appointments are listed on the poster below.
Appointment types will vary, some being face to face and some on the 'phone and there will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner or a nurse. We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.
To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you. Further information is shown below.
How do I book an appointment?
If you need to access these appointments then please ring your usual surgery telephone number. The receptionist will be able to advise on appointment availability.
In the Taunton, Wellington and Wiveliscombe area the following practices are currently involved in this scheme:
- College Way Surgery
- Creech Medical Centre
- Crown Medical Centre
- French Weir Health Centre
- Lister House Surgery
- Luson Surgery
- Lyngford Park Surgery
- North Curry Health Centre
- Quantock Vale Surgery
- St James Medical Centre
- Taunton Vale Healthcare
- Warwick House Medical Centre
- Wellington Medical Centre
Can the Pharmacist help with your symptoms?
The pharmacist is an excellent source of advice for many ailments such as: Lower Back Pain, Eczema, Heartburn and Indigestion, Fever in Children, Constipation, Headache, Coughs in Adults, Acne (spots), Sprains and Strains, Sore Throat, Ear Ache, Common Cold, Sinitus.
Friends and Family Test
We are asking our patients to complete a short questionnaire about our services and facilities to help us improve the patient care we provide to our patients. The questionnaire can be found in the waiting room at the surgery and will be made available online in the future.
The first question asks whether you would recommened College Way Surgery to Family and Friends?
Results for April 2023:
Questionniares Completed: 3
Extremely Likely: 3
Neither Likely nor Unlikely: 0
Extremely Unlikely: 0
Don’t Know: 0
Not Stated: 0
If you need medical attention
The short video below is all about Choosing the Right Service.