Electronic Prescription Service (EPS)

College Way Surgery will be launching its new Electronic Prescription Service (EPS) in January 2015.  With your consent, we can electronically send your repeat prescriptions safely and securely to a pharmacy of your choice.  This will allow patients to collect their prescription and medication directly from the pharmacy without having to visit the doctor’s surgery.

This does not in any way affect how you order your repeat prescriptions online or how you collect your prescriptions from the pharmacy.  This service simply allows us to transmit your prescription to the chemist for processing in a fast and efficient way.

If you would like to sign up to this service please print a copy of the Electronic Prescription Service (EPS) application form found below.  Please complete and return it to the practice where we can register you for the service.

Electronic Prescription Service (EPS) Application Form (Word Document


Contacting Patients by Email

College Way Surgery is offering its patients the opportunity of being contacted by email.  We will be sending you occasional emails about new services and developments at College Way Surgery.  The emails will not contain any medical or confidential information.

The emails will not be replacing any letters we send you but rather an added way of informing you about upcoming events such as flu season and patient education events.  The emails are for information only and regrettably are not a method of communicating back to us or your doctor.

We are currently unable to send patients appointment reminders but are developing our system to enable this in the future.  Therefore, giving us your consent to contact you by email will enable appointment reminders for you automatically when this service becomes available.

If you would like to sign up to this service please print a copy of the Patient Email Application Form found below.  Please complete and return it to the practice where we can register you for the service.

Patient Email Application Form(Word Document)


Friends and Family Test

We are asking our patients to complete a short questionnaire about our services and facilities to help us improve the patient care we provide to our patients.  The questionnaire can be found in the waiting room at the surgery and will be made available online in the future.

The first question asks whether you would recommened College Way Surgery to Family and Friends?

Results for February 2021:

Questionniares Completed: 0
Extremely Likely: 0
Neither Likely nor Unlikely: 0
Unlikely: 0
Extremely Unlikely: 0
Don’t Know: 0
Not Stated: 0


Nurse Appointments Online

We are delighted to announce that we now offer nurse appointments online.  We have chosen to offer Routine Blood tests and NHS Health Check appointments to begin with and will be adding other types of appointments in the future.

NOTE: The online blood test appointments are for routine bloods only.  Any INR blood appointments for patients taking Warfarin will need to be booked with the nurse in your consultation or by speaking to one of our receptionists.


Patient Education Events

College Way Surgery are holding various patient education events focusing on different health conditions.  We are aiming to give patients a better understanding of their own health as well as the health of those they love or care for.

The events are being held on a Weekday evening and are free of charge to attend.

The next event is a basic first aid event covering areas such as CPR, recovery position, bleeding and chest pain.  Due to popular demand this event is currently full and there are no more spaces left.  We will be organising another event soon, so watch this space!

Repeat Prescriptions Voicemail

There is now a voicemail service for leaving prescription requests when the phone lines are closed.  You will be asked to leave some brief details such as your name, telephone number and medication request.  These messages are dealt with each day at designated times by the prescription clerk.  The prescription will be ready for collection 3 working days from the date of request.

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Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.
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