Covid-19 Out of Hours News

Comeytrowe Centre, Taunton, Somerset, TA1 4TY

Tel: 01823 259 333

Contact Details

LATEST NEWS

Menopause and HRT Information Webinar for patients Wednesday, 19 October 2022 at 7pm – Dr Kathryn Patrick, GP and Director of Primary Care, YDH

This will be an informative session which explains the symptoms of the menopause and also management of those symptoms, including the use of Hormone Replacement Therapy.

There will be limited time at the end for attendees to ask questions. We welcome people from all backgrounds and wish all participants to note that this is a safe and inclusive space.

Please click here to register for the webinar

For more details of the webinars and of the overall Somerset NHS Menopause Service please see https://nhssomerset.nhs.uk/health/local-services/menopause-service/

Flu Season 2022

If you have a chronic condition or are aged 65 years and over, please call the surgery to book a flu vaccination appointment. 

Repeat Prescriptions Voicemail

There is now a voicemail service for leaving prescription requests when the phone lines are closed.  You will be asked to leave some brief details such as your name, telephone number and medication request.  These messages are dealt with each day at designated times by the prescription clerk.  The prescription will be ready for collection 3 working days from the date of request.

NEW: College Way Surgery Facebook

For surgery news, self help, and information and updates from other NHS sources, click the button below to follow our new Facebook page.

Visit College Way Surgery on Facebook

Improved Access

This is a new initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area. Practices working together to deliver extended access to appointments are listed on the poster below.

Appointment types will vary, some being face to face and some on the 'phone and there will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner or a nurse. We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.

To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you. Further information is shown below.

How do I book an appointment?

If you need to access these appointments then please ring your usual surgery telephone number. The receptionist will be able to advise on appointment availability. 

In the Taunton, Wellington and Wiveliscombe area the following practices are currently involved in this scheme:

  • College Way Surgery
  • Creech Medical Centre
  • Crown Medical Centre
  • French Weir Health Centre
  • Lister House Surgery
  • Luson Surgery
  • Lyngford Park Surgery
  • North Curry Health Centre
  • Quantock Vale Surgery
  • St James Medical Centre
  • Taunton Vale Healthcare
  • Warwick House Medical Centre
  • Wellington Medical Centre

Can the Pharmacist help with your symptoms?

The pharmacist is an excellent source of advice for many ailments such as: Lower Back Pain, Eczema, Heartburn and Indigestion, Fever in Children, Constipation, Headache, Coughs in Adults, Acne (spots), Sprains and Strains, Sore Throat, Ear Ache, Common Cold, Sinitus.

Friends and Family Test

We are asking our patients to complete a short questionnaire about our services and facilities to help us improve the patient care we provide to our patients.  The questionnaire can be found in the waiting room at the surgery and will be made available online in the future.

The first question asks whether you would recommened College Way Surgery to Family and Friends?

Results for February 2021:

Questionniares Completed: 0
Extremely Likely: 0
Likely:0
Neither Likely nor Unlikely: 0
Unlikely: 0
Extremely Unlikely: 0
Don’t Know: 0
Not Stated: 0

If you need medical attention

The short video below is all about Choosing the Right Service.