NEW TELEPHONE SYSTEM
Please note: All telephone calls to and from the surgery will be recorded with effect from 1st May 2019
This is a new initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area. Practices working together to deliver extended access to appointments are listed on the poster below.
Appointment types will vary, some being face to face and some on the 'phone and there will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner or a nurse. We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.
To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you. Further information is shown below.
Patient Participation Group
Did you know that we have a patient group that help us review the way we work?
Are you interested in finding out more about your GP Practice?
Would you like to help review the range, quality and access to services provided by us and the wider health community?
The 2015 Patient Survey report has now been added.More Information
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