Welcome to College Way Surgery

 

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Coronavirus (2019-nCoV)

Coronavirus (2019-nCoV) is a new respiratory illness that has not previously been seen in humans. The risk of getting the illness in the UK is low.

Travellers returning from Wuhan and Hubei Province, China

If you have returned from Wuhan or Hubei Province in the last 14 days:

  • stay indoors and avoid contact with other people
  • call NHS 111 to tell them of your recent travel to the city Please follow this advice even if you do not have symptoms of the virus. If you get a cough, a high temperature, or you feel short of breath, continue to follow this advice. Do not leave your house.

Travellers returning from other parts of China and specified areas

If you get a cough, high temperature or feel short of breath within 14 days of returning from:

  • other parts of China, including Macao and Hong Kong
  • Thailand
  • Japan
  • Republic of Korea
  • Taiwan
  • Singapore
  • Malaysia

You should:

  • stay indoors and avoid contact with other people
  • call NHS 111 to tell them of your recent travel

Please follow this advice even if your symptoms are mild.

What this means in practice

This means staying at home for 14 days after arriving from Wuhan or Hubei Province (or other parts of China or specified areas if you have symptoms) and not going to work, school or public areas. Try to avoid having visitors to your home, but it's OK for friends, family or delivery drivers to drop off food. While the risk to the UK population remains low, these steps are recommended to limit the potential spread of infection.

 

New telephone system

Please note: All telephone calls to and from the surgery will be recorded with effect from 1st May 2019

 

Latest News

Improved Access

This is a new initiative across Somerset whereby patients can make appointments at extended times (up until 8pm at night Monday-Friday and on Saturday mornings) at other practices across the local area. Practices working together to deliver extended access to appointments are listed on the poster below.

Appointment types will vary, some being face to face and some on the 'phone and there will be a mixture of pre-bookable and same day appointments available across the week. They may be with a doctor but could also be with another healthcare professional such as a primary care practitioner or a nurse. We are keen to balance the importance of continuity of care with convenient access for patients whilst ensuring that the service is safe.

To book an evening or weekend appointment please contact your registered practice during normal opening times, this will help us to signpost you to the most appropriate option for your particular problem. By contacting us we can fully explain the process, ensure that the booking is appropriate (as we hope to be able to meet your needs by offering an appointment with your usual GP) and cover all the relevant information (and consent) that we need to before we book an appointment for you. Further information is shown below.

How do I book an appointment?

If you need to access these appointments then please ring your usual surgery telephone number. The receptionist will be able to advise on appointment availability. 

In the Taunton, Wellington and Wiveliscombe area the following practices are currently involved in this scheme:

  • College Way Surgery
  • Creech Medical Centre
  • Crown Medical Centre
  • French Weir Health Centre
  • Lister House Surgery
  • Luson Surgery
  • Lyngford Park Surgery
  • North Curry Health Centre
  • Quantock Vale Surgery
  • St James Medical Centre
  • Taunton Vale Healthcare
  • Warwick House Medical Centre
  • Wellington Medical Centre

 

Taunton & Wellington Slinky

For more information on your local door-to-door Slinky dial-a-ride bus service and availability, please call 01823 331 266 (weekdays 9:30am - 3:30pm) or visit theTravel Somerset website.

 

Can the Pharmacist help with your symptoms?

The pharmacist is an excellent source of advice for many ailments such as: Lower Back Pain, Eczema, Heartburn and Indigestion, Fever in Children, Constipation, Headache, Coughs in Adults, Acne (spots), Sprains and Strains, Sore Throat, Ear Ache, Common Cold, Sinitus.

 

Patient Participation Group

Did you know that we have a patient group that help us review the way we work?

Are you interested in finding out more about your GP Practice?

Would you like to help review the range, quality and access to services provided by us and the wider health community?

The 2015 Patient Survey report has now been added.

Patient Group Page

 

If you need medical attention

The short video below is all about Choosing the Right Service.

 

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NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.
View our results

NHS (nhs.uk)

The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

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